Shipping

Total discretion assured

We ship in plain white bubble envelopes or cartons that bear no markings at all that would possibly invade your privacy.

Currently shipping to the EU, USA, Canada, Australia, Hong Kong, Japan, (see full list below)

We provide free priority international shipping via national postal services. Tracking options are also available and for some destinations it is mandatory due to the difficulty with local postal services.

Transit

The transit delays indicated for each shipping service option during checkout are the official delays.

During the end of year season and especially during December we will adjust according to what we experience at that time. That is, the standard shipping delay to twice the normal time. This is due to postal service overload and especially Custom delays.

VAT & Customs

No VAT is charged for export outside of the European Union (EU). Be aware that you should comply with local customs formalities should they ask.

Destinations

Many countries are enabled for shipping but if your delivery address does not match a transporter during checkout please do contact us.

European Union (VAT applies)

All EU countries.

Export countries (checkout will be excl. VAT):

Andorra
Argentina (tracking option required)
Australia
Bosnia and Herzegovina
Brazil (tracking option required)
Canada
Chile (tracking option required)
China (we recommend http://www.adiexpress.fr)
Colombia (we recommend http://www.jetbox.us)
Costa Rica
France
French Guiana
Guadeloupe
Hong Kong
Iceland
India
Indonesia
Israel
Japan
Kuwait
Lebanon
Liechtenstein
Malaysia
Martinique
Mayotte
Mexico
Morocco
New Zealand
Norway
Qatar
Reunion Island
Russian Federation
Saint Barthelemy
Saint Martin
Saint Pierre and Miquelon
Saudi Arabia
Singapore
South Africa
South Korea
Switzerland
Taiwan
Ukraine
United Arab Emirates
United States
Vietnam